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When using the video chat feature in Virtual Tradeshows you may need to manage your camera and microphone settings.
Any modern browser is supported for video chat, but if you are having issues with video calls try using the latest version of Firefox. Download Firefox here: https://www.mozilla.org/en-US/firefox/new/
See the following link for the browser you are using:
Firefox
https://support.mozilla.org/en-US/kb/how-manage-your-camera-and-microphone-permissions
Chrome
https://support.google.com/chrome/answer/2693767?co=GENIE.Platform%3DDesktop&hl=en
Edge
https://www.windowscentral.com/how-manage-site-permissions-new-microsoft-edge
Safari
https://support.apple.com/guide/mac-help/control-access-to-your-camera-on-mac-mchlf6d108da/mac
If you have more than one camera or microphone, see this link for information on changing your default settings in Windows:
http://windowsbulletin.com/how-to-change-default-camera-on-windows-10/
Type: | Info | Publish Date: | 9/22/2020 9:18:38 AM |
Applies To: | Last Updated: | 9/22/2020 10:17:40 AM | |
Platform: | All | Expiration Date: |