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This article outlines the steps to activate inventory for your showrooms and how to add inventory levels to the individual items. Please note, the product customization package (PCP) does not cover adding and adjusting inventory so you will need to do the below steps on your end.
Activate Inventory:
Setup Inventory Options on Items:
a. "Check inventory level during cart checkout" will make sure that inventory is available for each order. When this is checked, items without enough inventory for the order will not be allowed. If it's unchecked AND #10 in step 5 above is set to No, this will allow backordering.
b. Deduct order quantity from inventory at checkout will change the inventory level based on the quantity ordered. Turning this off is typically reserved for only testing your store.
Inventory Attributes:
Inventory attributes are specific data points associated with individual items in an inventory system. These attributes provide detailed information about each item, such as color and size. For example, if you have 12 shirts in Small/Blue and 5 shirts in Small/Green then each combination will be listed on the inventory levels page in the next step. Both color and size must be checked to "Use as inventory attribute". If you have a hardgoods item that is available in only one color or one size you might choose to turn off the drop down choice since there is only one option. If you do this, you must uncheck "Use as inventory attribute" for that attribute. Anything marked as an attribute must be a question asked in the cart for that item.
If you change an attribute you must also reload the inventory for the new version of that attribute. In the same example as above, you have 12 shirts in Small/Blue and 5 shirts in Small/Green. If you change the color Blue to Royal Blue that is now considered a new attribute. Be sure to make note of your inventory level for "Small/Blue" before removing/changing it, so that you can add the level back for the new "Small/Royal Blue" version of the item.
Setup Inventory Levels Item-by-Item:
Advanced Users Only:
Setup Inventory Levels via Mass Update:
We also have a video tutorial for you as well:
Type: | How To | Publish Date: | 7/7/2025 12:14:27 PM |
Applies To: | WebExpress, WebExpress Pro, Company Store | Last Updated: | 7/9/2025 11:27:04 AM |
Platform: | All | Expiration Date: |