SAGE Knowledge Base

Suggestions for suppliers to increase your number of ratings. 10376

Type: How To Publish Date: 5/20/2008 2:57:46 PM
Applies To: Online Last Updated: 4/13/2016 1:15:09 PM
Platform: All Expiration Date:

The best way to ensure your ratings accurately reflect your performance is have as many ratings as possible in the various SAGE services.

1. Train your customer service and sales personnel to encourage your customers to rate your company.  You can make this part of your standard phone call procedures. 

2. Include a statement encouraging the distributor to rate you on your invoices, in your “thank you” letters, in a feedback form or survey, or in any other correspondence that you send to your customers after an interaction.

3. If you send out catalogs, specials, newsletters or other materials during the year, include a statement asking your customer to take a minute to rate you, to periodically remind your customers the importance of rating you.

4. Add the SAGE “Rate Us Now” logo and link to your email signatures and website to give distributors another way to rate you.  Please visit Adding the SAGE "Rate Us Now" logo and link to your email signature or website. for instructions.

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