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Frequently Asked Questions about SAGE Workplace mobile app.
Q: What devices are supported?
A: The following iOS devices are supported.
All iOS devices, running iOS version 15.0 or later.
Android phones and tablets running Android version 10.0 or higher.
Note: rear facing camera required for some functions so any functions requiring a camera will be disabled in the app if no camera is available (e.g. capturing product images in the tradeshow area, etc.)
Q: Does SAGE Workplace mobile app support mobile payment processing?
A: Yes! If you subscribe to SAGE Payment Processing you may process credit card transaction from SAGE Workplace mobile app. Mobile card readers are not supported at this time.
Q: Does the Tradeshow Planning feature require an internet connection?
A: You need to be connected to the internet the first time you open the show, but we realize many times in convention centers and other venues where shows are held, you may not have cell coverage. Once the initial data is downloaded, other operations will be cached and SAGE Workplace mobile app will operate offline until the connection is restored.
Q: Is a subscription to SAGE Workplace Windows app (the desktop version of SAGE) required for SAGE Workplace mobile app?
A: With a SAGE Workplace subscription, each user can install SAGE Workplace Windows app or SAGE Workplace mobile app on up to a total of five (5) devices. Each named user (i.e., person) will need their own license. Many areas also stay in sync with SAGE Workplace Windows app, including the Tradeshow Planning area and it's content, Presentations, Order Management, etc.
Logging into SAGE Workplace mobile app
Type: | Info | Publish Date: | 6/22/2013 9:58:06 PM |
Applies To: | Mobile | Last Updated: | 1/17/2025 11:29:16 AM |
Platform: | All | Expiration Date: |