SAGE Knowledge Base

 
How to Update Your Products in the SAGE Supplier Center 11576


Type: Info Publish Date: 11/1/2017 4:11:54 PM
Applies To: Other Last Updated: 8/10/2018 10:48:30 AM
Platform: All Expiration Date:

Issue:
 
How to Update Your Products in the SAGE Supplier Center


Solution:
 


How to Update Your Products in the SAGE Supplier Center

When you first enter the Products area, you will see a list of any currently-listed products. If you see products highlighted in yellow, those are products from your previous year's catalog. These are shown to make it easy to update your catalog instead of having to retype every product each year.

Products that have been marked as verified are indicated with a red check mark on the left. These products will be shown as "Verified" in the SAGE research tools to indicate that you, the supplier, have verified the product information and pricing is accurate. Products automatically become verified when you edit them using the SAGE Supplier Center. Please make sure that all your products are verified before you finish your catalog.

To delete items in the list, check the delete box on the right side of the item. Once your product(s) are tagged for deletion they will have a grey background and red X on the left. To delete all the items that you have tagged for deletion, you can click the “Delete Tagged” button in the lower-right or the system will automatically delete them when you are done with updating your catalog.

To edit an item, click the product from the list. You may also add new products by clicking “Add Product” at the bottom of the screen.

Each item in your catalog that has a distinct item number should be entered as an individual product in SAGE.  Products that have the same item number but are offered in different colors should be entered as ONE item.

General Tab

Category

Select the product's category from the drop-down list of available categories. The category should be whatever the product is. Features of the products should not be considered a category. For example, a flashlight that includes a battery should only be in the flashlights category (with battery as a keyword). It should not be in the batteries category. As another example, a memo board with a magnet on the back should only be in the memo board category (with magnet as a keyword).

Most products will only have one category. However, in certain cases, a product will have an additional category. You can choose a second category from the Category #2 list in this case. For example, a keychain with a flashlight should be entered in both keychains and flashlights. A maximum of two categories may be listed for a product.

Catalog Page

You may enter up to two catalog pages for each product. The first catalog page should be the page on which the product is pictured. For most products, the second catalog page field should be blank. However, if a product spans two catalog pages, or if there is a pricing page that is separate from the page on which the product is pictured, then the second catalog page field should be used for the second page. If the catalog does not have a picture of the product, then you should enter the catalog page number of the page which contains the pricing for the product. Keep in mind that the catalog page entered must be numbered in the same manner as the catalog pages were uploaded. For example, a pricing page should begin with an A. For information on how catalog pages are numbered, see Image specifications for supplier catalogs

Item Number

This field should contain the item's actual item number. Hyphens, spaces, periods, and forward slashes may be included. All items must have an item number. If your items do not have item numbers, you may enter an asterisk (i.e., "*") to have the system assign an item number automatically. NOTE: You may use a maximum of 25 characters.

Product Name

Enter the product name in this field. Make sure that the product name clearly identifies what the product is. For example, if the product is a flashlight called a "Maxbright", the product name should read "Maxbright Flashlight".

NOTE: You may use a maximum of 100 characters.

Description

This field should contain the description of your product in full sentence form. Please be sure to use complete sentences, just like you would do in your catalog to provide a description of the product to your customer. Your description should be end-user safe and not contain any information regarding your company, pricing or sales tactics including, but not limited to, “Clearance”, “End of Season Sale”, or “Limited Stock”.

NOTE: You may use a maximum of 500 characters.

Keywords

Keywords are descriptive words regarding the product. These words are used in searches as well as in the product information once a product is found. Consider what words someone may type in when they are looking for this product. You should always include the shape, size, material, and any special uses or features as keywords. The words in your product name, the category, description, themes and options will already be included as search words, so the keyword field should only include additional search terms for your product.

Enter your keywords as a list separated by commas. For example, a keyword list for a flashlight may look like "Metal, Xenon Bulb, Focusing Beam, Waterproof". Please keep the following guidelines in mind when entering keywords:

  • Keep each keyword as short and simple as possible
  • Capitalize the first letter of every word
  • Do not abbreviate
  • Do not include opinions regarding the product (e.g., "best on market" or “pretty”)
  • Do not use plurals, except in cases where necessary, such as scissors or fireworks
  • Do not enter the category name as a keyword
  • Do not list trademark names as keywords for your item

IMPORTANT: Please make sure that your keywords are as short and simple as possible and avoid lead-in words. For example, "made with brass" is not a good keyword because it is unlikely that someone will type that to find brass products. Instead, the keyword should just be "Brass".

Consider alternative ways to say something and include all the different ways in your keyword list so that someone will find your product no matter which of the keywords they enter. For example, for a T-shirt with a U.S. flag on it, you could enter "American Flag, US Flag, United States Flag". Or, if the item is a mug that holds a photograph, you could enter "Picture, Photo, Photograph" as keywords.

SPECIAL RULE: Battery sizes should be entered as "A Battery", "AA Battery", "AAA Battery", "C Battery", etc. regardless of how many batteries the product uses.

NOTE: You may use a maximum of 200 characters, with a maximum of 35 characters between each comma.

Product Colors

The colors field should contain a list of the colors in which the product is available. Each color should be capitalized and separated by a comma. If the color is a shade of a color, the shade should be followed by the base color. For example, "Emerald Green", "Navy Blue", or "Lavender Purple".

Each color choice should be separated with a comma. The main color should be listed first, and other colors should be listed after a slash. For example, a multi-colored beach ball would be listed as “Blue/Green/Red”.

The colors of non-important parts (e.g., straps) should not be listed. In addition, ink and imprint colors should not be listed in this field. If the product comes in too many colors to list, add as many as possible, then put "Assorted" at the end.

NOTE: You may use a maximum of 1,000 characters in this field with a maximum of 35 characters between commas.

Themes

Themes are more general than categories and correspond to areas in which the product may be used. For example, a baseball glove would be in the Sports theme. Likewise, an ice scraper would be in the Automotive and Winter themes. Select one or more themes from the list for your product.  Don’t stretch an item to make it fit. For example, any item could be considered a gift, but that does not mean it should be under the Gift theme. Ribbons, bows, wrapping paper, and presentation boxes would fall under the Gift theme. You must select a minimum of 1 theme and are limited to a maximum of 5 themes.

Made in

This is the country in which the product was made. Choose from the drop-down list of geographic codes/countries.

Assembled in

This is the country in which the product was assembled. Choose from the drop-down list of geographic codes/countries.

Decorated in

This is the country in which the product was decorated. Choose from the drop-down list of geographic codes/countries.

Dimensions

This is the physical size of the item. Be sure to include the unit and type for each dimension. For example, 12”L x 5.5”W x 10”H. 

Imprint Method

Select the imprint method used on the product from the list. Note that you can make changes to the text as necessary (the drop-downs are just a starting point).

No Decoration Offered

Check this field only if you do not offer any decoration for the item, not even for an additional price.

Imprint Area

This field should contain the dimensions of the imprint area on the product. Use the same guidelines for entering dimensions. If your product is not decorated, leave this field blank and check the "Not Decorated" box.

Imprint Location

Choose the imprint location from the drop-down box, or type in, if not listed. NOTE: You may use a maximum of 150 characters.

2nd Imprint Area and 2nd Imprint Location

These are used if there is a 2nd imprint opportunity. Same rules apply as Imprint Area and Imprint Location.

NOTE: If more than two imprint locations are offered, you can add the additional locations to the description.

Packaging

Enter a description of how the products are packaged. For example, "Polybagged". NOTE: You may use a maximum of 50 characters.

Production Time

Enter the minimum and maximum production time for this product measured in working days (5 days per week).  A minimum and maximum number of days is required. If 7-10 days is standard, then enter 7 to 10 working days. If it is only 7 days, then enter 7 to 7 working days.

Rush Service

You can also enter a separate production time for rush service. It is understood that rush service may require additional fees. Enter the number of working days (minimum and maximum) for your rush service on this product.

Units/Ctn

The Units per Carton field should contain the number of units that are in each carton.

Weight/Ctn

Enter the weight in pounds for each carton in the Weight per Carton field.

Ctn Dimensions

Enter the size of the carton in inches. Must be entered in whole numbers and rounded up. This information is important for an accurate shipping estimate.

Ship Point   

Enter to identify from which country the product will ship.

Zip

Enter the zip code or postal code from which the product will ship.

Pricing Tab

Quantity

Quantities should increase from left to right across the grid and prices should decrease. They should also be entered in PER UNIT terms. Do not list quantities in lots or other measurements unless the products are prices in that same measurement and people must buy in those units.

Catalog Price and Price Code

Fill in the price grid as appropriate for your product. All pricing should be entered using the industry price codes.  If you do not use industry price codes, you can enter net pricing and list “K” as the price code. However, this is discouraged. 

Pieces Per Unit

If your product is sold in units of 3 (e.g., golf balls), then you should enter the price of the unit and then put "3" for pieces per unit. However, for most products, you will be entering the per piece price and pieces per unit will be "1". Items that come with a mix of contents, such as a 5-piece place setting or a decanter with four glasses should have a pieces per unit of 1.

NOTE: The ">>" button can be used to fill the entire row with the same value.

Quoted upon request

(QUR) may be checked if the pricing is not provided for the item. Checking this box will delete any pricing listed.

Price Includes

Select the appropriate options from the drop-down boxes to describe what is included with the listed price. Note that you can make changes to the text as necessary by typing (the drop-downs are just a starting point).

No decoration included in price

This should be checked if imprinting is not included in the price, but is available for an additional price.

Options

If there are any additional options/charges for this product, fill in the appropriate fields. This may include different prices for larger sizes, accessory options, etc. 

NOTE: These charges can only be PER PIECE. One-time charges CAN NOT be added to the Options field (e.g., rush charges, setup charges, etc.).

Group and List

You may select from the Group options in the drop-down box or change the text as necessary by typing in the Group field. Add the actual options as well as any pricing. Whether the option is an Upcharge or Total Price will need to be selected. You will also need to add price codes for these options. All pricing should be entered in industry-coded format.

NOTE: The ">>" button can be used to fill the entire row with the same value.

Setup Charges

Additional charges for Setup, Screen, Die, Additional Color Setup, Repeat Setup, Plate, Tooling and Additional Color Run, etc. should be added as needed, as well as the price codes for these charges.

NOTE: The ">>" button can be used to fill the entire row with the same value.

Compliance Tab

Select the appropriate standards and regulations from the provided list. If it is not listed or additional compliance information needs to be included, add to the Additional Compliance Details box.

Other Tab

This section contains several miscellaneous options that may be applicable to your product. These include:

  • Comment – If there is important information regarding this product that is not captured by any other field, you may use the comment field to enter the information. The comment field should not be used for general comments about the item or for opinions. It is meant only to give the distributor essential information regarding the product that does not belong in the other product fields (e.g., additional setup charges without a location on the pricing tab).
  • Environmentally-Friendly – If your product is identified in your catalog and marketing materials as environmentally-friendly
  • Recyclable – If your product bears the recyclable emblem
  • Exclusive – If your product is an exclusive item
  • Food – If the product is a food or beverage item
  • Clothing – If the product is considered a clothing item (NOTE: Clothing accessories, such as hats or gloves, should not be identified as clothing)
  • Hazardous – If the product is considered a hazardous material (NOTE: This ties into the shipping estimator)
  • New Product – If the product is new to your catalog this year (NOTE: The item must be identified as such in your catalog for you to check this box)
  • Not Suitable for All Audiences – If the product may not be suitable for all audiences (e.g., condoms, sexually-suggestive calendars, etc.)
  • Officially Licensed – If you are registered and have the appropriate license to market your product as ‘Official’

Inventory Tab

Update Inventory

Check this box if you need to update your inventory level.

Inventory on Hand

The number of products you have on hand.

Inventory Details

Product variations within a single item number can be listed as attributes via the SAGE Supplier Direct Connect.  For example, if you use the same item number for all colors of an item, then the color would be the attribute.  Inventory levels are uniquely identified for an item # and attribute set.  See Supplier Direct Connect Developer’s Guide for more information.

Last Update

Timestamp of the last time inventory details were updated within the database.

Product Images

You may upload multiple pictures for each item. It is very important to upload a Primary Logo and Primary Blank image at the very least. The Primary Logo should be a product image with logo. The Primary Blank should be blank without an imprint. The blank image is highly recommended for distributors to use in the Virtual Design Studio. 

To upload your pictures, first make sure that your images meet our specifications. See Electronic image
specifications for supplier catalogs. After you are sure your images meet the specifications, click the plus sign above Primary Logo at the top right of the screen to add the product image with logo. Then click “Add or Replace Image” and find the file on your computer and click “OK”. The image will appear in the thumbnail window and will be saved with the rest of your product information. Next, click the plus sign above Primary Blank to add the primary blank image without a logo and follow the same steps. Each additional color or view of the product can then be added by clicking the remaining plus sign. The additional images can be identified by the color or type of view in the Caption box. For example, Sunset Orange or Back View. If the product is not pictured, press the “Not Pictured” button.

Saving Products

Once you are finished, you can either move to the next product by clicking the “Next” button (in which case your product will be automatically saved) or you can click the “Save & Verify” button and then move to the next product or go back to the product list. Note that if you are updating a catalog from a previous year (indicated by a yellow listing in the product list and something like "2017->2018" in the year field for the product detail), the year for the product will change to the new year when you save the product.

When you exit the product list area, you will be asked whether you are finished or not. If you have more work to do, it is very important that you say you are not finished. When you return later, you can pick up where you left off. It is imperative to try to finish your updating as quickly as possible because your catalog may not be available in our research tools while you are updating it. If you still have "old" products (yellow background) when you try to exit, you will not be able to say you are done. You need to either edit the products and save them (to update them to the current catalog year) or tag them to be deleted.

REMEMBER: Once you start the process of updating your products to a new catalog year, it is very important that you complete your updates as soon as possible. Once you are done, you can always come back at any time to make changes or add additional products.



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